Consumer Rights News

Rail passengers in the UK will gain the automatic right to switch operators for free when their trains are cancelled, effective from Sunday, September 20th. Thi

A Bengaluru woman won Rs 1.8 lakh from a consumer forum after a cosmetic clinic failed to deliver promised results and did not perform a second paid treatment.

A Mumbai consumer forum has ordered Max Bupa Health Insurance to pay a ₹5 lakh health insurance claim for pancreatitis, overturning the insurer's rejection base

सुप्रीम कोर्ट ने बिजली बिल के पुराने बकाए की वसूली पर एक महत्वपूर्ण फैसला सुनाया है, जिसमें कहा गया है कि सामान्यतः दो साल के भीतर बकाया वसूला जाना चाहिए। इस फै

A consumer court has ordered the EPFO to pay 6% interest for a 35-day delay in settling a PF claim exceeding ₹14 lakh. The court found the EPFO guilty of servic

अमेरिका से आई एक महिला ने IGI एयरपोर्ट पर ड्यूटी-फ्री शॉप पर 1 बोतल शराब खरीदने के लिए 9 महीने के बच्चे सहित पूरे परिवार का पासपोर्ट स्कैन करने का आरोप लगाया है

Google faces a ₹1.1 lakh penalty in Kerala for a faulty foldable phone, with a district consumer commission in Kasaragod ordering compliance within 30 days or f

A US-based couple has alleged that duty-free staff at IGI Airport scanned their entire family's passports, including their baby's, raising concerns about privac

A US-based Indian couple has alleged a 'scam' at Delhi airport, claiming staff scanned their children's passports multiple times after a purchase, raising conce

Google has been ordered to pay ₹1 lakh in compensation after a foldable phone's crease turned black.

A woman has alleged a 'scam' involving passport scans at a duty-free shop, prompting a response from Delhi Airport.

A passenger fought to recover Rs 11 from a railway vendor after being overcharged.

Two homebuyers have successfully recovered their money plus interest after waiting 13 years for a flat.

53.72 लाख रुपये की एक लग्जरी एसयूवी शोरूम से बाहर निकलते ही खराब हो गई, और डिलीवरी के तीन दिनों के भीतर ही उसका ऑडियो सिस्टम काम करना बंद कर दिया, जिसके बाद कंप

A customer paid £1,063 for a Disneyland trip, but the tour firm Navig8 failed to book the flights or hotel, leaving the customer without a booking.

The Supreme Court's 2023 ruling in K.C. Cinema vs State of Jammu and Kashmir permits cinema hall owners to set food prices and prohibit outside food, considerin

Passengers affected by flight cancellations due to ongoing air traffic control chaos at Scottish airports have the right to either an alternative flight or a fu

Many British travelers have experienced significant delays and disruptions at airports like Heathrow and Gatwick, with some stranded for 16 hours, and most may

A Kerala consumer commission ordered Samsung to refund a customer Rs 22,499 for a faulty phone that stopped working within two months, along with Rs 10,000 for

A consumer commission ordered Ola Electric to pay ₹2.34 lakh to a customer for delaying the delivery of an electric motorcycle and failing to provide sufficient

एक सर्वे के अनुसार, उपभोक्ता चाहते हैं कि पैकेटबंद खाद्य और पेय पदार्थों पर चीनी, नमक या फैट की अधिक मात्रा की चेतावनी सामने स्पष्ट रूप से दिखाई दे।

A driver who paid their Ulez charge is still receiving threats from Transport for London (TfL) for non-payment, despite their card issuer confirming TfL failed

A homebuyer successfully recovered ₹14.51 lakh along with 10.80% interest in a legal case.

The Mangaluru consumer court has ordered Air India Express to refund a special equipment handling fee to a consumer. The consumer had paid an additional ₹2,000