Frequently Asked Questions (FAQs)
Answers to the most common questions regarding social limits, AI generation privacy, custom domains, and team collaboration.
Overview
Find fast answers to common questions about platform features, security standards, channel limits, and billing policies.
Step-by-Step Instructions
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Frequently Asked Questions
Is my data and drafted content used to train public AI models?
No. HyperFast operates under strict enterprise privacy agreements with LLM providers. Your proprietary drafts, brand assets, and customer communications are never used to train public AI foundation models.
Can I connect multiple accounts from the same social network (e.g., 3 Instagram profiles)?
Yes. You can connect multiple Facebook Pages, Instagram Professional accounts, X handles, and LinkedIn Company Pages within a single workspace or across separate client workspaces.
What happens if my AI credits run out in the middle of a billing cycle?
Your existing scheduled posts, publishing queues, and website hosting continue uninterrupted. You can purchase an add-on credit pack at any time to resume AI generation without changing your plan tier.
Do you support direct publishing to Instagram Reels and TikTok?
Yes. HyperFast is an official certified partner with Meta and TikTok, enabling direct, automated publishing of 9:16 vertical videos without requiring manual mobile push notifications.