Passenger Rights News

The government has announced a 'common-sense change' for passengers affected by cancelled trains, which Rail Minister Lord Peter Hendy stated prioritizes passen

Rail passengers in the UK will gain the automatic right to switch operators for free when their trains are cancelled, effective from Sunday, September 20th. Thi

Air traffic chaos has led to ruined holidays and passengers sleeping in airports, raising questions about their compensation rights.

Passengers affected by recent UK flight chaos are unlikely to receive compensation from airlines, as the incident is expected to be classified under 'extraordin

Passengers affected by flight cancellations due to ongoing air traffic control chaos at Scottish airports have the right to either an alternative flight or a fu

Indian Railways has been ordered to pay Rs 2 lakh in compensation to a woman who was deboarded from a train at midnight despite having a valid reservation, lead

Indian Railways passengers in AC coaches can claim a refund if they do not receive bedroll facilities. This article details the rules, complaint process, and th

A consumer commission has ordered an airline to pay Rs 53,923 in compensation to a passenger whose checked baggage was delayed by three days. The ruling emphasi

BMTC is mandated to accept UPI payments, and passengers should not be forced off buses.

EU ministers are expected to approve new reforms aimed at enhancing air travel passenger rights, including measures to simplify compensation claims.

The Bangalore Metropolitan Transport Corporation (BMTC) has issued a directive stating that passengers should not be forced out of buses due to a lack of change

An Ontario judge has struck down a confidentiality clause in the Canadian Transportation Agency's air travel complaint resolution process, which previously prev

A ₹20 lakh ruling against Air India, stemming from a case filed by Justice Rajesh Chandra of Meerut who booked business class tickets from New Delhi to San Fran