Customer Complaints News

Thousands of Vinted users are reporting that they have been unfairly suspended or permanently banned from the preloved app, with one user citing a ban over a pa

Wetherspoons has banned customers from playing music from their phones in its pubs, citing complaints about noise from other patrons.

Petlibro is facing accusations of 'gaslighting' from users following a smart pet feeder outage that left many unable to control their devices and, in some cases

Glenn Fogel, CEO of Booking Holdings, emphasizes the importance of addressing customer complaints, personally reviewing them to ensure quality service in the wo

Readers are criticizing water firms over leaks amidst a drought crisis affecting nearly three-quarters of England, arguing that companies have little right to d

Hilton's systems experienced widespread outages, affecting its website and app, causing significant trouble for customers attempting to check into hotels. Many

ScotRail has issued an apology following the problematic launch of its new ticketing app, which has been widely criticized by frustrated passengers as 'shamboli

An unauthorized airport car park continues to operate despite a stop notice, with customers reporting that their cars were damaged and dirty upon their return f

T-Mobile canceled free-line promotions for some longtime subscribers during a forced migration to new rate plans, leading to customer complaints. The company ad